mindbodygreen Reviews
This is an AI-generated score, not a statement of fact.
This score is generated by AI based on publicly available customer support information.
Multiple support options, including live chat, a phone number, and an email address, appear available on the site. Getting help looks quick and easy.
mindbodygreen Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
mindbodygreen has a 5.0 star rating from 70 customer reviews; 17% would likely recommend; 76% positive vs 22% unfavorable; consumers report medium price level.
Key Takeaways for Future Customers
- mindbodygreen reviews note high product quality for supplements like creatine and multivitamin.
- Expect subscription and auto-ship features; monitor billing and membership settings closely.
- Delivery tracking and advance shipping notices are uneven; plan accordingly.
Negative Feedback / Risk Areas
- Frequent customer complaints about unreachable customer service and long reply times.
- Billing issues: unexpected charges, trouble cancelling subscriptions, and refund delays.
- Delivery problems with third-party carrier GOFU and missed or incorrect shipments.
Positive Feedback
Many reviewers praise product effectiveness, taste, and some quick, helpful customer service resolutions when reached.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
mindbodygreen has a 5.0 star rating from 70 customer reviews; 17% would likely recommend; 76% positive vs 22% unfavorable; consumers report medium price level.
Key Takeaways for Future Customers
- mindbodygreen reviews note high product quality for supplements like creatine and multivitamin.
- Expect subscription and auto-ship features; monitor billing and membership settings closely.
- Delivery tracking and advance shipping notices are uneven; plan accordingly.
Negative Feedback / Risk Areas
- Frequent customer complaints about unreachable customer service and long reply times.
- Billing issues: unexpected charges, trouble cancelling subscriptions, and refund delays.
- Delivery problems with third-party carrier GOFU and missed or incorrect shipments.
Positive Feedback
Many reviewers praise product effectiveness, taste, and some quick, helpful customer service resolutions when reached.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trying to speak with Sara regarding bulk discount for med providers.
Waited for over 3 minutes, then was disconnected and never was able to speak with anyone. I've been calling and emailing for weeks to just try and find out about the medical provider discount, because your products are not up on GOVX, but you say they are. So it's just ludicrous that I keep trying to get to speak with someone.
- Want to purchase supplements
- Not being able to speak with someone
Preferred solution: I want a call back at 516-314-****
User's recommendation: This whole site for someone to speak with is absolutely ridiculous and insane. I have to put info in get a code from my email and then maybe I’ll get to speak with someone. It’s just absurd.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My subscription order #134**** never...
- - Order #134**** never arrived via GOFU, GFUSO107410****392 shows failed delivery, customer disputes, requests refund and cancellation before Oct 12.
Company fixed the issue and I have been provided with discount on future orders. Use of a fiUse of a different delivery service in the future. It was my first and only issue with them ever and it was really with their last step delivery company, not them per say.
Stephanie Koval
tel (904) 808-****
argonauta_3300@***.com
- I have requested delivery or refund and cancellation of my subscription
Preferred solution: Deliver product or service ordered
User's recommendation: USE a different delivery service, not GOFU!!! I have had issues with them before with other deliveries.
Hi Stephanie, we apologize for any inconvenience! Please note we've reached out to you via email to assist you with a return and resolve the issue promptly. For any future support, please feel free to reach out to support@mindbodygreen.com - we're always here to help!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo one answers the customer service phone. Even leaving a message is a cumbersome process.
No one answered the phone. Even leaving a message was a cumbersome process. You guarantee you will allow customers to return products, but it seems you want to make the process as difficult as possible.
- Very poor customer service
Preferred solution: Full refund
User's recommendation: I would not recommend your company after this experience.
Hi Marsanne. We're truly sorry for the inconvenience caused. You can reach out through support@mindbodygreen.com for further assistance and we'll be glad to help you with your return.
Melrose Park, Illinois
I canceled my subscription months ago they resent it and charged my credit card , it is impossible to cancel scam
I canceled my subscription a while ago and you charged my credit card card and sent me more , your company is impossible to cancel I want a credit card on my visa and I will contact them to
User's recommendation: Don’t order from them
Hi there, we apologize for any inconvenience! Please note we've reached out to you via email to assist you with a return and resolve the issue promptly. For any future support, please feel free to reach out to support@mindbodygreen.com - we're always here to help!
Toronto, Ontario
Stop delivery
I am trying to stop the shipment as it is going to my nephew's in US and I will not be there until late Nov. I was given no advance notice of this shipment date so could not stop 3 days ahead. I have tried calling and sent e-mails and this is my second request for rating and response to how you are doing with no communication back.
Hi there, We apologize for any inconvenience and delay in response as we were catching up with our backlog! We are glad to share that our customer support team typically responds on emails in 24-48 hours, which is also thanks to a new and much improved email platform! For us to investigate, kindly reach out to support@mindbodygreen.com as your email address is hidden - we're always here to help!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Pause delivery
My name is not Barbara and I was never contacted despite multiple messages and filling out these feedback requests!
Product excellent. ustomeer service unacceptab;e
no interaction. call was not answered. Product excellent but communication has been more problematic when ordering or questions.
Hi Susan, We apologize for any inconvenience and delay! We can confirm our agents were in contact with you on 3 September to resolve the matter. For any future support, please feel free to reach out to support@mindbodygreen.com - we're always here to help!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpeak to rep about purchasing supplements
Was disconnected and never spoke with anyone. I need to speak to Sarah, the medical provider discount, but she never calls me back.
- Great supplements
- Never can get through to anyone
Preferred solution: Purchase products with med provide r discount
Hi Barbara, We apologize for any inconvenience and delay! Please note we have a new agent in our wholesale section who will reach out to you via email during the week! For any future support, please feel free to reach out to support@mindbodygreen.com - we're always here to help!
Six Months of Creatine & Taurine: Improved Recovery and Mental Clarity
Product: creatine with taurine+ drink mixes I’ve been very consistent with taking creatine combined with taurine for the past six months, and I can honestly say I’ve noticed a positive difference. One of the biggest changes for me has been improved muscle recovery—I feel like I bounce back more quickly after workouts and experience less lingering soreness.
I’ve also noticed a difference in how clear and focused I feel mentally. The brain fog I was experiencing seems to have improved, and I feel more alert and mentally sharp throughout the day. Of course, everyone responds differently, but for me, consistency has been key.
Six months in, I’m really happy with the results and plan to keep it as part of my daily routine! Amy S.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase supplements but no one ever calls you back
I've been trying to purchase supplements for over 2 weeks now and nobody gets back to me. Call me back at 516-314-****.
Preferred solution: Trying to purchase supplements
User's recommendation: Don’t try to go through customer service nobody calls you back!!!
Hi there, we're so sorry to hear you have had trouble with making a purchase and reaching out team - this is not the experience we want you to have! Please note that the PC platform does conceal some of your information for security purposes.
Please reach out to us at support @ mindbodygreen . com (no spaces) and we will be happy to set up a call with you.
Best multivitamin
Product: ultimate multivitamin+ I love the quality of these vitamins. Great packaging and gentle on my stomach!
They also meet all the requirements my doctor has advised me to take. Jennie G.
Really helped my vision
Product: eye health+ I felt like I had too many floaters and slight blurry vision just from overuse and too much working and studying, and it really helped plus, I didn’t even even realize my eyes were dry so I took the stuff because my eyes were so extra lubricated and feeling great so bonus. Christine
Awesome and convenient
Product: grass-fed whey protein isolate+ (10 travel packs) These taste amazing and so many flavor options to choose from. So convenient to throw in my workout bag. Sharon L.
Great taste, results that I can feel
Product: creatine with taurine+ drink mixes I’ve been using this supplement for a few months now and I really like it! It supports my workouts and my demanding work schedule.
I also feel I’m getting much better sleep.
I recommend! Maria M.
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Port Washington, New York
I haven’t gotten cal or email about my issue
may i return at least one of my two deliveries? my order was duplicated???
i can be reached at kimberlymkimball@***.com
User's recommendation: i find this site frustrating
Hi there, thank you for taking the time to leave a review! Our team is happy to assist with your request.
Unfortunately, the platform does conceal parts of your email for privacy purposes. Please contact us at support @ mindbodygreen .
com (no spaces) and our team will resolve this for you. Stay well!
Minneapolis, Minnesota
Got charged for a product that I didn’t order
Last winter when I first ordered these supplies did I accidentally click subscription? If I did can you change that.
Hi there, thank you for taking the time to leave a review! Our team is happy to assist with ensuring you are fully unsubscribed.
Please contact us at support @ mindbodygreen .
com (no spaces) and our team will resolve this for you. Stay well!
La Crosse, Wisconsin
I’ve tried for two days to get my name and email taken off your email list
Please remove me from your email list. I repeat.
please remove me from your email list nooooow. Please remove me now.
I didn't get through for a call. Please remove me now.
Hi there, thank you for taking the time to leave a review! Our team is happy to assist with ensuring you are fully unsubscribed from our emails.
Please contact us at support @ mindbodygreen .
com (no spaces) and our team will resolve this for you. Stay well!
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Thank you for sharing your experience, and we’re sorry for the frustration you’ve experienced while trying to reach us. We’re a small support team, and while we do our best to answer every call, there are times when we’re unable to get to the phone.
We do want to clarify that we have responded to you via email regarding your questions about the medical provider discount and GOVX. To clarify, while you will not find us on the GOVX marketplace, we still have a partnership with the platform. More details on this are available in our email to you.
We’re also happy to arrange a call at a time that works for you or answer any additional questions you may have by email. We appreciate your patience and would be glad to help get this resolved for you.